Terms of Service

1. Acceptance of Terms

By accessing or using QRchive (“the Service”), operated by Pacific Rim Wastewater Solutions Ltd. (“we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

2. Description of Service

QRchive provides physical QR code stickers that link to private cloud storage folders. The service is designed for trades professionals (septic, HVAC, electrical, plumbing, fire suppression) to attach permanent documentation to equipment installations. Anyone who scans the QR code can view the stored documents without an account.

3. Account Registration

To use QRchive as an installer, you must create an account using a valid email address. We use passwordless magic-link authentication. You are responsible for maintaining the security of your email account, as it serves as the sole authentication method for accessing your QRchive dashboard.

4. QR Code Activation & Pricing

QR codes must be activated with a one-time payment before they can be used. Pricing tiers (Standard, Professional, Enterprise) determine the storage capacity and features available for each QR code. All prices are in Canadian Dollars (CAD). Payments are non-refundable once a QR code has been activated and documents have been uploaded.

Refund requests for unused, activated QR codes may be considered on a case-by-case basis within 30 days of activation. Contact support@qrchive.ca for refund inquiries.

5. Storage Guarantee

Each activated QR code includes a minimum 10-year storage guarantee from the date of activation. During this period, we commit to maintaining access to your stored documents. After the guarantee period, we will make reasonable efforts to continue hosting your data or provide adequate notice and export options if the service is to be discontinued.

6. Acceptable Use

You agree not to use QRchive to:

Store illegal, harmful, or malicious content. Upload files that contain viruses or malware. Attempt to gain unauthorized access to other users’ accounts or data. Use the service for purposes other than legitimate documentation storage. Exceed the storage limits of your selected tier. Resell or redistribute QR codes without authorization.

We reserve the right to suspend or terminate accounts that violate these terms.

7. Your Content

You retain full ownership of all documents and files you upload to QRchive. By uploading content, you grant us a limited license to store, process (including AI classification), and serve your files as necessary to operate the service. We will not sell, share, or use your content for purposes unrelated to providing the QRchive service.

8. Public Access via QR Scan

By design, anyone who scans a QRchive QR code can view the documents in that folder without authentication. You are responsible for ensuring that you only upload documents that are appropriate for the intended audience (e.g., homeowners, inspectors, future service technicians). Do not upload sensitive personal information, financial records, or confidential business documents to QRchive folders unless you intend for them to be publicly accessible via QR scan.

9. Replacement Stickers

If a QR code sticker becomes damaged or needs replacement, you can order a replacement sticker through the dashboard. Replacement stickers link to the same folder and documents as the original. Replacement sticker pricing is separate from the original activation fee.

10. Limitation of Liability

QRchive is provided “as is” without warranties of any kind, express or implied. We are not liable for any damages arising from the use or inability to use the service, including but not limited to loss of data, business interruption, or equipment damage. Our total liability shall not exceed the amount you paid for the affected QR code activation.

11. Data Export

You may export all your data at any time from the Settings page in your dashboard. Exports are provided as ZIP files containing all your uploaded documents and associated metadata. We recommend maintaining your own backups of critical installation documentation.

12. Modifications to Terms

We may update these terms from time to time. We will notify registered users of material changes via email at least 30 days before the changes take effect. Continued use of the service after changes take effect constitutes acceptance of the updated terms.

13. Governing Law

These terms are governed by the laws of British Columbia, Canada. Any disputes arising from these terms or your use of QRchive shall be resolved in the courts of British Columbia.

14. Contact

For questions about these terms, contact us at: support@qrchive.ca