Privacy Policy

1. Who We Are

QRchive is operated by Pacific Rim Wastewater Solutions Ltd. (“we,” “us,” or “our”), a company registered in British Columbia, Canada. We provide QR-code-linked cloud storage for installation documentation used by trades professionals.

2. Information We Collect

We collect the following types of information:

Account information: When you create an account, we collect your email address for authentication purposes. We use passwordless magic-link authentication — we never store passwords.

Uploaded documents: Files you upload to your QR code folders (PDFs, images, spreadsheets, etc.) are stored in our cloud infrastructure. We process these files with AI classification to help organize your documents.

Usage data: We collect basic usage information such as scan counts, storage usage, and activity timestamps to provide dashboard statistics and maintain service quality.

Payment information: Payment processing is handled entirely by Stripe. We do not store credit card numbers or banking details on our servers.

3. How We Use Your Information

We use your information to:

Provide and maintain the QRchive service, including storing your documents, generating QR codes, and enabling scan access. We also use AI-powered document classification to automatically categorize your uploads (e.g., warranty, manual, permit). Additionally, we send transactional emails such as upload confirmations, activation notices, and export notifications. We use usage data to improve service reliability and performance.

4. Data Storage & Security

Your data is hosted on Canadian and secure international infrastructure. Documents are stored using Cloudflare R2 object storage with encryption at rest. Our database is hosted on Supabase with row-level security policies ensuring account-level data isolation. All data transmission uses TLS encryption.

5. Public QR Code Access

When someone scans a QRchive QR code, they can view the documents in that folder without creating an account or logging in. This is by design — the purpose of QRchive is to provide instant access to installation documentation for homeowners, inspectors, and service technicians. Only document owners (authenticated users) can upload, modify, or delete files.

6. AI Document Processing

When you upload documents, we use Anthropic’s Claude API to classify document types and extract metadata (such as install dates, model numbers, and service schedules). This processing is automated and the results are stored in your account. We do not use your documents to train AI models.

7. Data Retention

We retain your data for the duration of your storage guarantee (minimum 10 years from activation). You can export all your data at any time from the Settings page. If you request account deletion, we will remove your personal data and uploaded documents within 30 days, subject to any legal retention requirements.

8. Third-Party Services

We use the following third-party services to operate QRchive:

Supabase (database and authentication), Cloudflare R2 (file storage), Vercel (hosting), Stripe (payments), Resend (transactional email), and Anthropic (AI document classification). Each service has its own privacy policy governing how they handle data.

9. Your Rights

You have the right to:

Access and export your data at any time through the dashboard Settings page. Request correction of inaccurate personal information. Request deletion of your account and associated data. Withdraw consent for non-essential data processing.

To exercise any of these rights, contact us at support@qrchive.ca.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify registered users of significant changes via email. The “last updated” date at the top of this page reflects the most recent revision.

11. Contact

If you have questions about this privacy policy or our data practices, contact us at: support@qrchive.ca